PRIVACY POLICY

 

This policy describes how Rana Meal Solutions, LLC, its parent Rana USA, Inc. and their corporate affiliates in the United States (“we” or “us”) collects, uses, and shares Personal Information from users of our website located in the United states.

When we use the term “Personal Information” in this Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. It does not include aggregated, deidentified or anonymized information that is maintained in a form that is not reasonably capable of being associated with or linked to you.

You can jump to particular topics by going to the headings below:

 
 

Types Of Information We Collect

The following provides examples of the type of information that we collect from you and how we use that information.

Context Types of Data Primary Purpose for Collection and Use of Data
Cookies and first party tracking We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed. We have a legitimate interest in making our website operate efficiently.
Cookies and Third Party Tracking We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites. We have a legitimate interest in engaging in behavior-based advertising and capturing website analytics.
Email Interconnectivity If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases. We have a legitimate interest in understanding how you interact with our communications to you.
Feedback/Support If you provide us feedback or contact us for support we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply. We may collect and store customer service phone call recordings and voicemail recordings made during interactions with consumers. These recordings are used for quality assurance, training, and customer service improvement purposes. We have a legitimate interest in receiving, and acting upon, your feedback or issues.
Mailing List When you sign up for one of our mailing lists we collect your email address or postal address. We have a legitimate interest in sharing information about our products or services.
Partner Promotion We collect information that you provide as part of a co-branded promotion with another company. We have a legitimate interest in fulfilling our promotions.
Surveys When you participate in a survey we collect information that you provide through the survey. If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information. We have a legitimate interest in understanding your opinions, and collecting information relevant to our organization.
Sweepstakes or contests When you participate in a sweepstakes or contest we collect information about you which includes contact information to notify you if you are selected. We have a legitimate interest in operating the sweepstakes. In some contexts we are also required by law to collect information about those that enter into our sweepstakes, and we have a legitimate interest in complying with those laws.
Website interactions We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser. We have a legitimate interest in understanding how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful. We also have a legitimate interest in detecting and preventing fraud.
Web logs We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors. We have a legitimate interest in monitoring our networks and the visitors to our websites. Among other things, it helps us understand which of our services is the most popular.

In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.

If a visitor to our website tells us that he or she is under the age of 13, we do not collect any personal information from that person. Learn more about the Children’s Online Privacy Protection Act.

 
 

How We Collect Personal Information

We collect your Personal Information in the following ways

  • Directly From You. For example, when you:
    • Purchase products or services through our website.
    • Sign up to receive promotional communications.
    • Submit a request to our Customer Service team.
    • Call or email or otherwise communicate with the Customer Service Center.
    • Apply for a job with us.
  • Automatically. For example, when you:
    • Visit and navigate our website on any device.
    • Click on sponsored links, social media advertisements, or third-party advertisements.

      We may also collect Personal Information about you over time and across different websites, apps and devices when you use our website, using tracking technologies such as cookies, pixels, Flash objects, APIs and mobile software development kits (SDKs) and we may use third party services to collect this Personal Information when you use our Platform.

      For more information about our use of cookies and other tracking technologies to collect Personal Information about you automatically, please refer to the section called “Cookies Policy” below.
  • From Third Parties. We may receive Personal Information about you from other sources. For example, this may include receiving Personal Information from:
    • Our business partners such as analytics vendors.
    • Third party sites.
    • Companies that provide Personal Information to supplement what we already know about you, including data aggregators. Certain third parties might link your name or email address to other information they have collected. That might include past purchases made offline or online. It might also include online usage information.
  • By Combining Personal Information. For example, we may:
    • Combine Personal Information that we collect offline with Personal Information we collect through our Platform.
    • Combine Personal Information we collect about you from the different devices you use to access our Platform.
    • Combine Personal Information we get from third parties with Personal Information we already have about you.
 
 

Children Under 13

If a visitor to our website tells us that he or she is under the age of 13, we do not collect any Personal Information from that person. Our website is intended for adults. We do not knowingly collect or solicit any information from anyone under the age of 13 though our website. In the event that we learn that we have inadvertently collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have collected Personal Information from a child under 13, please contact us at: . Learn more about the Children’s Online Privacy Protection Act.

 
 

Notice Regarding Cookies

Please refer to the Cookie Policy available at https://www.giovanniranausa.com/cookie-policy for more information on the cookies we use.

 
 

Use And Processing Of Personal Information

In addition to the purposes and uses described above, we use information in the following ways:

  • To identify you when you visit our websites.
  • To communicate with you.
  • To provide products and services.
  • To improve our services and product offerings.
  • To understand your interests.
  • To conduct analytics.
  • To protect our company consumers who use our products and services.
  • To respond to inquiries related to support or other requests.
  • To send marketing and promotional materials, including information relating to our products, services, sales, or promotions.
  • To determine your eligibility for our jobs some of our products, services, promotions and related activities.
  • For internal administrative purposes, as well as to manage our relationships.
  • To comply with law.

Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.

 
 

Sharing Of Personal Information

In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:

  • Affiliates and Acquisitions. We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control).
    If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
  • Other Disclosures with Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.
  • Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies.
  • Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them. Our partner’s use of your information is not governed by this privacy policy.
  • Service Providers. We share your information with service providers. Among other things service providers help us to administer our website, conduct surveys, provide technical support and customer service, process payments, and assist in the fulfillment of orders.
 
 

Your Choices

You can make the following choices regarding your Personal Information:

  • Access To Your Personal Information. You may request access to your Personal Information by contacting us at the address provided below. If required by law, upon request, we will grant you reasonable access to the Personal Information that we have about you. Note that California residents may be entitled to ask us for a notice describing what categories of Personal Information (if any) we share with third parties or affiliates for direct marketing.
  • Changes To Your Personal Information. We rely on you to update and correct your Personal Information provided to us. Note that we may keep historical information in our backup files as permitted by law. If you would like to change or update Personal Information you have provided to us, contact us at the address provided below.
  • Deletion Of Your Personal Information. Typically we retain your Personal Information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may, however, request information about how long we keep a specific type of information, or request that we delete your Personal Information by contacting us at the address listed below. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your Personal Information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.
  • Objection to Certain Processing. You may object to our use of your Personal Information by contacting us at the address provided below.
  • Online Tracking. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include "Do Not Track" instructions.
  • Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you service related communications.
  • Revocation Of Consent. If you revoke your consent for the processing of Personal Information then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below.
 
 

How We Protect Personal Information

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your Personal Information from unauthorized access, use, or disclosure, we cannot guarantee the security of your Personal Information. In the event that we are required by law to inform you of a breach to your Personal Information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

 
 

Storage of Personal Information

Our website is directed only to U.S. consumers for products Rana United States. Our website is not directed to consumers outside of the U.S. Personal Information we maintain may be stored in or outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your Personal Information to the United States. This website is intended for use in the United States and is subject to the laws of the United States, which may not provide the same level of protections as those in your own country.

 
 

Retention of Personal Information

The period for which we retain your Personal Information varies, depending on the type of Personal Information and the purpose for which it was collected. The duration is limited to time necessary to fulfill the purposes for which the information was collected, in light of any restrictions or deletions you might request, as well as our need to address our legal obligations or rights.

 
 

Miscellaneous

The following additional information relates to our privacy practices:

  • Third Party Applications/Websites. Our website may contain links to other third-party sites, plug-ins, applications or other online services. If you click on a link to a third-party site or other online service, you will be taken to a site or other online service we do not control and that is not governed by this Policy. We are not responsible for the privacy practices used by third-party sites and other online services. We suggest that you read the privacy policies of those sites and other online services carefully.
  • Changes To This Privacy Policy. We may change our privacy policy, notice and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted Personal Information to us will generally govern that information unless we receive your consent to the new privacy policy.
 
 

State Specific Disclosures

 
 

Notice to California Residents

If you are a California resident, California law may provide you with additional rights concerning our collection and use of your Personal Information. After reading this Policy, California Consumer’s should can click here to review our California Privacy Notice and learn more about their California privacy rights.

 
 

Notice to Nevada Residents

Do Not Sell Notice
We do not sell your covered information, as defined under Chapter 603A of the Nevada Revised Statutes. If you still have questions about your covered information or anything else in our Privacy Policy, please contact us at: (add email, toll-free number, or method to opt-out through the Website).

 
 

Other U.S. State Privacy Rights

If you are a Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia resident, your state’s privacy law may provide you with additional rights concerning our collection and use of your Personal Information. After reading this Policy, please click here to learn more about your state privacy rights.

 
 

Contact Information

If you have any questions, comments, or complaints concerning our privacy practices please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.

Rana Meal Solutions LLC
1370 Brewster Creek Boulevard
Bartlett, IL 60103
Email:

Last Revised: 04/12/2025
Effective Date: 04/12/2025